HVAC Services
Renovations
SMS Privacy Policy for Lee's HVAC & Renovations
At Lee’s HVAC & Renovations, we are committed to protecting your privacy and ensuring the security of your personal information. This SMS Privacy Policy describes how we collect, use, and safeguard the information you provide when you opt into our SMS program. By participating in our SMS program, you agree to the practices outlined below.
1. Information We Collect
When you opt into our SMS program, we may collect the following personal information:
- Your phone number
- Your name
- Your zip code
- Your email address
- Any other information you voluntarily provide through SMS or related forms
This information is collected through online forms, customer inquiries, and other methods for interaction.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To send you text messages related to our services, such as appointment reminders, promotions, updates, or service announcements.
- To provide customer support and address inquiries or requests.
- To personalize your customer experience and provide relevant information.
We ensure your data is only used for the purposes directly related to your interactions with Lee’s HVAC & Renovations.
3. Types of Messages You Will Receive
By opting into our SMS program, you may receive:
- Service updates and scheduling notifications
- Exclusive promotions and discounts
- Tips and advice on HVAC maintenance and renovations
- Important updates or alerts regarding your service
We will not send more messages than are reasonably necessary for these purposes.
4. How We Protect Your Information
We take the security of your information seriously. All personal data collected is stored securely and protected against unauthorized access, use, or disclosure. Our team uses industry-standard security measures to protect your information.
5. Sharing Your Information
We do not sell or trade your personal information. However, we may share your data with trusted third-party service providers who assist us by transmitting messages on our behalf. These third parties are contractually bound to protect your information and only use it in accordance with this policy. Mobile information and opt-in data will not be shared/sold/rented to third parties/affiliates for marketing/promotional purposes.
6. Opting Out of the SMS Program
You can opt out of our SMS program at any time by replying STOP to any text message you receive from us. Once you opt out, you will no longer receive text messages from us. If you decide to rejoin our SMS program, you can opt in again through our website or service forms.
7. Your Rights
You have the right to:
- Request access to the personal information we have collected about you.
- Request corrections to inaccuracies in your personal information.
- Request deletion of your personal information, where applicable.
To exercise your rights, please contact us directly using the information on this page.
8. Compliance with Regulations
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and the 10-Digit Long Code (10DLC) requirements.
- We ensure that express written consent is obtained from you before adding you to our SMS program.
- We include our company name and opt-out instructions in the first message you receive, and every promotional campaign message thereafter.
9. Changes to This Policy
We may update this policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and significant changes will be communicated to you directly.
10. Contact Us
If you have any questions about this SMS Privacy Policy or our practices, please contact us at:
Lee’s HVAC & Home Renovations
Phone: (888)222-1866
Email: info@leeshvacinc.com
Website: https://leeshvacinc.com
Address: 6320 Topanga Canyon Blvd. Ste 1630, Woodland Hills, CA 91357
Thank you for trusting Lee’s HVAC & Renovations with your information. Your privacy is of the utmost importance to us.