SMS Terms & Conditions
The terms that apply when you opt into text message communications from Lee's HVAC & Renovations.
Last updated: August 17, 2026
Welcome to Lee's HVAC & Renovations! By opting into our SMS communications, you agree to the following terms and conditions. Please read them carefully. If you have any questions, feel free to contact us using the information provided below.
1. Consent for SMS Communications
By providing your explicit consent to receive SMS messages, you authorize Lee's HVAC & Renovations to communicate with you via text messaging. The information collected (e.g., phone numbers) as part of this process will be used exclusively by Lee's HVAC & Renovations and will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have opted in to receive text messages from Lee's HVAC & Renovations, you may receive messages related to the following:
- Appointment confirmations and reminders
- Service updates and follow-ups
- Promotions and exclusive offers (if applicable)
- Important notifications or alerts
3. Message Frequency
The frequency of messages may vary based on your interactions with us. For instance, please expect between 1 to 3 messages per week, depending on your appointments, service requests, or promotions.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply based on your mobile carrier's pricing plan. These costs are the responsibility of the recipient and may vary depending on domestic or international messaging.
5. Opt-In Methods
You can opt in to receive SMS messages from Lee's HVAC & Renovations in the following ways:
- By checking the SMS consent box on our online forms
- Verbally, by providing your consent during our conversations
- By filling out a paper form at the time of service
6. Opt-Out Methods
You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. Once we process your request, you will no longer receive SMS communications. Alternatively, you can contact us directly to request removal from our messaging list.
7. How to Get Help
If you have questions or need assistance with our SMS services, you can:
- Reply to a message with the word “HELP” for automated guidance.
- Contact our team directly via email or phone for additional help.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out of future messages by texting “STOP.”
- For assistance, text “HELP” or contact us through the methods listed above.
- Message frequency may vary based on the services you request.
9. Link to Privacy Policy
For more details about how we collect, use, and protect your personal information, please refer to our Privacy Policy.
Contact Information
If you have questions or need assistance with our SMS services, please contact us at:
Woodland Hills, CA 91367
Thank you for trusting Lee's HVAC & Renovations! We are dedicated to keeping you informed while respecting your preferences and privacy.
